Logo
Login

Terms and Conditions

Terms and Conditions for Mailmine

Last Updated: 30/10/2024

1. Introduction

Welcome to Mailmine ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Mailmine application and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Acceptance of Terms

By using the Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our Services.

3. Description of Services

Mailmine is an application that allows users to input keywords, crawl the internet, scrape relevant email addresses, and export them for business purposes.

4. Eligibility

4.1 Age Requirement

  • You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services.

4.2 Business Use

  • The Services are intended solely for business-to-business (B2B) communications and use.

5. User Obligations

5.1 Compliance with Laws

  • You agree to use the Services in compliance with all applicable laws and regulations of the United Kingdom, including but not limited to the Data Protection Act 2018, the UK General Data Protection Regulation ("UK GDPR"), and the Privacy and Electronic Communications Regulations 2003 ("PECR").

5.2 Acceptable Use Policy

  • You agree not to use the Services:

    • For any unlawful or fraudulent purposes.
    • To collect or process personal data without a lawful basis.
    • To send unsolicited commercial communications ("spam") in violation of PECR.
    • In any way that breaches any applicable local, national, or international law or regulation.
    • To scrape data from websites that prohibit such actions in their terms of service.
    • To infringe upon the intellectual property rights of others.
    • To transmit any data or material that is defamatory, offensive, or otherwise objectionable.
    • To harass, abuse, or harm another person.
    • To distribute viruses or any other technologies that may harm the Services or the interests of other users.

5.3 Non-Disclosure of Source

  • You agree not to disclose, share, or reveal the source of any email addresses obtained through the Services to any third party.

5.4 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

6. Payment and Credits

6.1 Credits System

  • The Services operate on a credits-based system. One (1) credit allows you to crawl one (1) website with the following limitations:

    • Maximum Crawl Depth: Up to three (3) levels deep.
    • Maximum Links Crawled: Up to five hundred (500) links.
    • Email Extraction Limit: Up to five (5) email addresses per domain, whichever limit is reached first.

6.2 Purchasing Credits

  • Credits can be purchased through the Services using accepted payment methods. All fees are payable in advance and are non-refundable.

6.3 Pricing and Changes

  • Prices for credits are subject to change at any time without prior notice. We reserve the right to modify or discontinue the credits system or pricing structure at our sole discretion.

6.4 No Refund Policy

  • All purchases of credits are final and non-refundable. By purchasing credits, you agree that you will not be entitled to any refund or exchange for unused credits.

6.5 Credit Expiration

  • Purchased credits may have an expiration date. Please refer to your account details for information on credit validity periods.

6.6 Billing Information

  • You agree to provide current, complete, and accurate billing information. You authorize us to charge your specified payment method for any credits purchased.

6.7 Taxes

  • All fees are exclusive of applicable taxes. You are responsible for paying any taxes imposed on your purchase or use of the Services.

7. Data Protection and Privacy

7.1 Lawful Basis for Processing

  • You are responsible for ensuring that you have a lawful basis for processing any personal data obtained through the Services, as required by the UK GDPR.

7.2 Consent and Marketing Communications

  • Before sending any marketing communications, you must ensure that you have obtained the necessary consents or that an appropriate legal exception applies under PECR for B2B communications.

7.3 Data Subject Rights

  • You agree to respect and uphold the rights of data subjects, including rights of access, rectification, erasure, and objection.

7.4 Data Security

  • You must implement appropriate technical and organizational measures to ensure the security of personal data processed using the Services.

7.5 International Data Transfers

  • If you transfer personal data outside the UK, you are responsible for ensuring compliance with international data transfer regulations, such as implementing standard contractual clauses.

8. Intellectual Property Rights

8.1 Our Intellectual Property

  • All intellectual property rights in the Services and any material published on it are owned by us or our licensors. You are granted a limited, non-exclusive license to use the Services for your internal business purposes.

8.2 Third-Party Intellectual Property

  • You agree not to infringe upon any third-party intellectual property rights when using the Services.

8.3 Feedback License

  • Any feedback, comments, or suggestions you may provide regarding the Services are entirely voluntary, and we will be free to use such feedback without any obligation to you.

9. Disclaimers and Warranties

9.1 No Warranties on Data Accuracy

  • The Services are provided "as is," and we make no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of the data obtained through the Services.

9.2 Use at Own Risk

  • You acknowledge that you use the data and the Services at your own risk.

9.3 No Endorsement

  • The inclusion of any third-party links or resources does not imply our endorsement of such third parties.

10. Limitation of Liability

10.1 Exclusion of Certain Damages

  • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill.

10.2 Maximum Liability Cap

  • Our total liability to you for all claims arising from or related to the use of the Services shall not exceed the total amount paid by you to us for the Services during the twelve (12) months prior to the event giving rise to the liability.

10.3 Statutory Rights

  • Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under applicable law.

11. Indemnification

  • You agree to indemnify, defend, and hold harmless Mailmine, its affiliates, officers, agents, partners, and employees from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in any way connected with:

    • Your access to or use of the Services.
    • Your violation of these Terms.
    • Your infringement of any third-party rights, including intellectual property rights or privacy rights.
    • Any claim that your use of the Services caused damage to a third party.

12. Termination

12.1 Termination by Us

  • We reserve the right to suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

12.2 Termination by You

  • You may terminate these Terms by discontinuing the use of the Services.

12.3 Effects of Termination

  • Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including but not limited to ownership provisions, disclaimers, indemnity, and limitations of liability.

12.4 No Refund upon Termination

  • In the event of termination, you will not be entitled to any refund of fees or credits.

13. Changes to the Services and Terms

13.1 Right to Modify

  • We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Services or any part thereof, with or without notice.

13.2 Updates to Terms

  • We may revise these Terms at any time by updating this page. We will notify you of any significant changes. By continuing to use the Services after changes become effective, you agree to be bound by the revised Terms.

13.3 Pricing Changes

  • We reserve the right to change our pricing for credits or other Services at any time. Price changes will not affect purchases that have already been completed.

14. Governing Law and Dispute Resolution

14.1 Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.

14.2 Jurisdiction

  • Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.3 Alternative Dispute Resolution

  • Before resorting to legal proceedings, the parties agree to attempt to resolve any dispute amicably through negotiation or mediation.

14.4 Class Action Waiver

  • You agree that any dispute arising out of or relating to these Terms or the Services shall be resolved on an individual basis and that you will not participate in any class action or class-wide arbitration.

15. Force Majeure

  • We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or technical failures.

16. Assignment

  • We may assign or transfer our rights and obligations under these Terms to another entity in the event of a merger, acquisition, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

17. Severability and Waiver

17.1 Severability

  • If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.

17.2 No Waiver

  • Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Entire Agreement

  • These Terms, along with our Privacy Policy, constitute the entire agreement between you and Mailmine regarding your use of the Services and supersede any prior agreements.

19. Privacy Policy

  • Please refer to our Privacy Policy [insert link] for information on how we collect, use, and disclose information from our users.

20. Cookie Policy

  • Our Services may use cookies or similar technologies. Please refer to our Cookie Policy [insert link] for more information.

21. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

  • Email: support@mailmine.co.uk

22. Feedback and Suggestions

  • Any feedback, comments, or suggestions you may provide regarding the Services are entirely voluntary, and we will be free to use such feedback without any obligation to you.

23. Third-Party Links and Content

  • The Services may contain links to third-party websites or resources. We are not responsible for the content, products, or services on or available from those websites or resources. Accessing third-party links is at your own risk.

24. No Agency Relationship

  • Nothing in these Terms shall be construed as creating an agency, partnership, or joint venture between you and Mailmine.

25. Compliance with Export Laws

  • You agree to comply with all applicable export and re-export control laws and regulations.

26. Language

  • The governing language of these Terms is English. Any translations are provided for convenience only.

27. Statutory Rights

  • Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under applicable law.

28. Record-Keeping

  • We reserve the right to maintain logs and records of user activities for compliance, monitoring, and legal purposes.

29. Advertising and Marketing

29.1 Consent to Communications

  • By using the Services, you consent to receive communications from us, including promotional materials, unless you opt-out as described in our communications.

29.2 Use of Name and Logo

  • Unless you notify us otherwise in writing, you grant us the right to use your business name and logo in our marketing materials.

30. Children's Use

  • The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18.

31. Official Communications

  • All official communications shall be in writing and deemed given when delivered personally or sent by registered mail or email to the addresses provided.

32. User Acknowledgement

  • By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

33. Insurance

  • We carry appropriate insurance coverage for liabilities arising from the use of our Services. Details can be provided upon request.

34. Accessibility

  • We are committed to making our Services accessible to all users, including those with disabilities. If you have any issues accessing the Services, please contact us.

35. Beta Services

  • From time to time, we may offer beta services or features ("Beta Services"). Beta Services are provided "as is" and "as available" and are subject to these Terms.

36. Governing Law for International Users

  • If you are accessing the Services from outside the United Kingdom, you agree to comply with all local laws and regulations.

37. Miscellaneous

37.1 Headings

  • The headings in these Terms are for convenience only and have no legal or contractual effect.

37.2 Survival

  • All provisions of these Terms that by their nature should survive termination will survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

This website uses cookies to enhance your browsing experience, analyze site traffic, and serve better user experiences. By continuing to use this site, you consent to our use of cookies. Learn more in our cookie policy.